Frequently Asked Questions

To enhance the convenience for our customers, our platform offers both home delivery and self-pickup options.

The delivery timeframe varies based on the chosen shipping method, typically ranging from two to three days. Alternatively, selecting self-pickup provides the convenience of collecting the items immediately.

Online order can be tracked online in your account.

Completing an order is a straightforward process. Simply add the desired products to your shopping cart and proceed to checkout. At this stage, you can select your preferred payment method to finalize the purchase.

Our customer support team is readily available to assist you through email and phone. The contact details, including support numbers, are conveniently listed on our website for your reference.

To safeguard against fraud and spam orders, we strongly recommend that our customers register using their email or Google account before purchasing products from our website. This measure ensures a secure transaction process and a better shopping experience for all users.

Products are eligible for exchange or return if an issue arises, provided this is done within seven days from the date of purchase. Please note that this policy does not cover exchanges or returns due to a change of mind. For further information, kindly consult our terms and conditions & Return products page.

During checkout, please choose the option to ship to a different address if you wish to send a gift to your loved ones.